Dear Lauren and anon,
We currently have 40 answered questions, 52 in the draft box that have yet to be answered, and as of this morning, 136 messages in the inbox that still need to be archived. Whoa! O_O
We try to answer them at a rate that is reasonable for our schedules, while also maintaining a proportionate balance of the three numbers above. Up to this point, a queue post of three has been good at keeping that balance. Of course, that inbox number really snuck up on us while we weren’t looking! It’s probably because we’ve been getting an influx of letters lately.
We are probably going to have to up the queue number in order to keep up! :D